Payment:
For bookings 4 or more months in advance of the departure a 25% deposit can be paid with the remainder due 95 days prior to your trip. For bookings within 4 months of the departure, full payment is required.
Cancellations:
More than 60 days before departure date: $85 administration fee.
59 – 30 days before departure date: $200 fee applies.
29 – 10 days before departure: 50% of full fare in forfeiture.
Within 9 days of walk departure date: 100% of full fare in forfeiture.
Bookings can be transferred to another date (subject to availability) for the following charges: more than 60 days prior = no penalty; between 59-30 days prior = $85 per person; within 30 days $200 fee per person; Within 14 days = booking cannot be transferred. Transfers beyond the existing season may be subject to new seasons rates.
Please note that due to circumstances out of our control, itineraries may change at any time. The operator will always endeavour to ensure that where changes are made, clients are notified as soon as possible.
Hiking New Zealand Ltd is not liable for any cost or loss, directly or indirectly, from any personal disruption due to COVID-19. Such costs or losses include, but are not limited to: requirements to follow COVID-19 mandates, flights, accommodation, transfers, and other expenses incurred over and above the tour price. Once your tour has commenced there is no refund available for any portion due to any circumstances. Any decision regarding exceptions to this policy are at the discretion of Hiking New Zealand Ltd or the Operator of the trip if it is not Hiking New Zealand Ltd.