For bookings 4 or more months in advance of the departure a 25% deposit can be paid with the remainder due 95 days prior to your trip. For bookings within 4 months of the departure, full payment is required.
15 days or more before trip departure: 75% refund of trip cost
14 days or less before trip departure: No refund
No refund on any portion can be made after departure of the trip.
The operators reserve the right to alter, amend or cancel any tour, should weather or any other situation demand.
Hiking New Zealand Ltd is not liable for any cost or loss, directly or indirectly, from any personal disruption due to COVID-19. Such costs or losses include, but are not limited to: requirements to follow COVID-19 mandates, flights, accommodation, transfers, and other expenses incurred over and above the tour price. Once your tour has commenced there is no refund available for any portion due to any circumstances. Any decision regarding exceptions to this policy are at the discretion of Hiking New Zealand Ltd or the Operator of the trip if it is not Hiking New Zealand Ltd.