You can pay in NZ dollars by credit card, or by direct transfer into our NZ dollar account.
For bookings, 4 or more months in advance of the departure a 25% deposit can be paid with the remainder due 95 days prior to your trip. For bookings within 4 months of the departure, full payment is required.
$500 of the deposit is non-refundable, applicable to the currency of the country in which you normally reside eg: USD $500, CAD $500, AUD $500, NZD $500, GBP £500, EUR €500, but it can be transferred to any other departure date or trip in the future providing you request a transfer at least 90 days before your trip departure. Within 90 days of departure, this $500 portion of the deposit will be forfeited.
In the event that it becomes necessary for you to cancel the trip, the following cancellation charges will apply:
More than 90 days prior to departure: full refund less the $500 transferable deposit
Cancellations within 90 days of departure: cancellation fee is 100% of full ticket price (no refund)
Hiking New Zealand Ltd is not liable for any cost or loss, directly or indirectly, from any personal disruption due to COVID-19. Such costs or losses include, but are not limited to: requirements to follow COVID-19 mandates, flights, accommodation, transfers, and other expenses incurred over and above the tour price. Once your tour has commenced there is no refund available for any portion due to any circumstances. Any decision regarding exceptions to this policy are at the discretion of Hiking New Zealand Ltd or the Operator of the trip if it is not Hiking New Zealand Ltd.