For bookings four or more months in advance of the departure a 25% deposit can be paid with the remainder due 95 days prior to your trip. For bookings within four months of the departure, full payment is required.
61+ days from the scheduled date of departure: loss of deposit or transfer to a future departure date should you elect deferral in place of cancellation.
60 to 31 days prior to departure - 50% cancellation fee
30 days or less prior to departure - NO REFUND
After scheduled departure date - NO REFUND
DISCHARGE OF LIABILITY
You acknowledge that the nature of travel and activities undertaken while travelling is adventurous and that as such tours and activities undertaken may involve a significant amount of personal risk. These include injury, disease, loss or damage to property, inconvenience, and discomfort. You further acknowledge that you are fully aware of the risks of injury associated with your participation in these various activities and agree to voluntarily assume such risk of injury.
It is a fundamental condition of this contract between us and you that to the extent permitted by law you discharge us (including but not limited to our directors, employees, contractors, suppliers and agents) from any liability for any damage, death or injury to person or property whatsoever arising out of or incidental to your tour, whether or not such damage or personal injury is caused or contributed to by us. You also agree to make no claim against us arising out of the tour and further agree that no third party may make a claim through you or on your behalf.
Hiking New Zealand Ltd is not liable for any cost or loss, directly or indirectly, from any personal disruption due to COVID-19. Such costs or losses include, but are not limited to: requirements to follow COVID-19 mandates, flights, accommodation, transfers, and other expenses incurred over and above the tour price. Once your tour has commenced there is no refund available for any portion due to any circumstances. Any decision regarding exceptions to this policy are at the discretion of Hiking New Zealand Ltd or the Operator of the trip if it is not Hiking New Zealand Ltd.